PRIVACY POLICY
The protection of your personal data and the respect of your privacy are a concern for Leo Pizzo Spa (“Leo Pizzo”).
This is how we do it:
Our duty and your privacy:
This privacy policy concerns you if you are already a customer, if you are registered on our website, if you subscribed to our newsletter or if you are visiting our website.
About us:
Leo Pizzo Spa, with head office in Circonvallazione Ovest Co.In.Or.Lotto14/BA Valenza (AL), VAT number IT01579040062, is the controller of the treatment of your personal data resulting from the registration on the website, the sale of products and promotional and marketing activities.
Our responsibility:
If you are already a customer, if you are registered, if you are only visiting the website www.leopizzo.com or if you subscribed to our newsletter, please note that your data will be legitimately processed according to our decisions concerning the purposes and ways of treating your personal data.
Your commitment:
We only ask you to read this Privacy Policy carefully, in order to be fully informed about the way we process your personal data.
When and how we collect your personal data:
We start collecting your personal data whenever you interact with www.leopizzo.com.
The collection of your personal data occurs either through your specific communication or automatically when using our website.
This is how data is collected:
DATA YOU SHARE WITH US | DATA WE COLLECT AUTOMATICALLY | |
Your identification data (name, surname, date of birth, address and e-mail)
|
X | |
Browsing on the website
|
X | |
Your phone number
|
X (only if spontaneously provided) | |
Use of www.leopizzo.com
|
X | X |
Conclusion of a purchase order
|
X | X |
Customer care service
|
X | X (order number only) |
Marketing communications (newsletter, etc.)
|
X (only with prior express consent) |
The kind of data we collect:
Contact information
Your name and surname, shipping and billing address, phone number, e-mail address.
Identification data
Your IP address, login data, browser type and version, time zone, plug-ins, geolocation, operating system and relevant versions, etc.…
And what about sensitive data?
We do not collect any kind of sensitive data that might concern you (i.e. data revealing racial or ethnic origin, political opinion, religious or philosophical beliefs, trade-union membership, genetic data, biometric data, data concerning health or sexual habits or orientation).
Why do we collect your data?
We always process your data only for specific purposes and where there is a particular legal basis allowing us to do so. This is why we treat your personal data:
Use of the website and management of services:
Personal data is processed in order to allow the registration on the website, the access and the execution of the services reserved to registered users and any forwarding of purchase orders of the products available on the website with the consequent conclusion of the relevant purchase agreement, including any accounting and administrative procedure. In this case, the agreement and the legitimate interests are the legal basis.
Customer care
We will notify any change in our services, phone number or e-mail, including bug fixes. In this case, the legal basis is the agreement.
Marketing
The personal data is processed in order to send advertising materials and newsletters and to perform commercial information activities, either via telephone, SMS, e-mail or usual methods (e.g. forwarding of paper catalogues per post), concerning Leo Pizzo’s promotional and commercial initiatives with the purpose of conducting market and customer satisfaction surveys. In this case, the legal basis is your consent.
Profiling
We will perform some analyses on aggregate data with the sole purpose of finding offers that reflect your interests as closely as possible. We will not perform any profiling activity concerning your specific habits.In this case, legitimate interests are the legal basis.
In any event, there is noautomated decision-making process concerning you.
What we mean by legal basis:
Consent
It is the authorization to process your personal data for a specific purpose.
You can change your mind whenever you want!
You can withdraw your consent at any time per e-mail at the following address: ecommerce@leopizzo.com or by clicking on theopt-outbutton.
If you decide to withdraw your consent and there is no other ground allowing us to process your personal data we will stop the treatment. In the event that another legal basis allows us to process your personal data, instead, we will continue the treatment, while always respecting your rights.
The agreement
The processing of your personal data is necessary for pre-purchase information and for the execution of the relevant agreement.
Legitimate interests
The processing of your personal data is possible as per our legitimate interests or those of third parties, provided that they do not override your own rights and freedoms. Legitimate interests may concern:
§ The collection of information deriving from your behaviour on our website and/or applications
§ Issue, develop and improve our services
§ Allow us to improve, personalize or modify our services and offers
§ Verify the efficiency of our marketing campaigns
§ Improve the protection of your personal data.
How we process your data:
The treatment of your personal data occurs mostly in an electronic way, except for the shipment of the products that can take place through manual tools as well.
Your choices and your rights:
Your choices
You can decide not to share your personal data with us
In this case, you can continue to browse on our website but, without your personal data, we will not be able to provide any type of service.
You can disable cookies by changing your browser settings
You may block cookies by setting your browser not to store them. You may also delete cookies directly on your browser settings. If you disable cookies, you may still browse on our website but some of our services might not work properly. To find our more, view our cookie policy.
You can ask us not to use your personal data for marketing purposes
Before starting the data processing, we will inform you about our possible intention to use your data for marketing purposes and (if it is the case) about the involvement of third parties. You may withdraw your consent to receive promotional messages by clicking on the link that you will find in every communication or by sending an e-mail at the following address: e-commerce@leopizzo.com.
Your rights
You may always exercise your rights by sending an e-mail at the following address: e-commerce@leopizzo.com.
You have the right to have access to the information that concerns you
This implies the right to ask us further information with respect to:
• The categories of data we process
• The purposes of the processing
• The categories of possible recipients to whom your data might be disclosed
• The storage period of data or, if not defined, the criteria to determine such period
• The other rights concerning the use of your personal data.
We will provide you with said information within one month of your request, unless this compromises other subjects’ rights and freedoms (for instance another person’s privacy or the intellectual property rights) or in the event of legal obligations preventing us from doing so. We will inform you in case we are not able to meet your request for these reasons.
You have the right to have your data modified, if incorrect or not up-to-date
You have the right to have your personal data deleted (right to be forgotten)
You may ask us to delete your personal data in our possession at any time, in case the storage of your personal data is no longer necessary for the purposes of the processing.
You have the right to transfer your data to another controller (data portability)
We will provide you with a copy of your data in an interoperable format in case you want to transfer it to another controller.
In the event of your request and if technically feasible, we will transfer your data directly to the new controller. We will not transfer your data if its portability also implies the disclosure of other people’s personal data.
You have the right to object to the processing of your personal data performed by us
You may always apply to the Supervisory authority to submit your complaints. Before doing that, feel free to contact us! We will be glad to solve any problem related to the processing of your personal data.
You have the right to object to the use of your data through automated decision-making, including profiling
We might use your data to find information that is potentially relevant to you (for example, to send you personalized e-mails based on your preferences analysed by us). Otherwise, we will only use your data to provide you with our services.
We guarantee your rights even when we process your personal data on behalf of third parties
If we process your personal data on behalf of third parties, we ensure that we will transmit the requests concerning the exercise of your rights to them without undue delay.
What is the level of security we provide to process your data?
We ensure that the processing of your data is handled with maximum security: we have indeed adopted appropriate physical, information and organizational measures to guarantee the protection of your data.
However, please keep in mind that:
You share your personal data with us at your own risk. We do our best but, unfortunately, there is currently no 100% safe data transmission.
You should always keep your username and password in a safe place; you are the only one who knows them.
If you feel your rights have been violated, we invite you to contact us immediately at ecommerce@leopizzo.com.
Where is your data stored?
Your data is treated within the European Union and in the other data structures managed by third parties identified hereinafter.
From the moment you share your personal data with us, you also allow us to transfer, store and process it.
In the event that we need to transfer and/or store your data outside the EU, you will be adequately informed on the matter and even then, we will adopt every appropriate measure to guarantee its maximum protection.
How long will we keep your data stored?
We will stop the active treatment of your data within 12 months of your last use of the service or of the termination of your account, unless we have to store your data for a longer period for any legal obligation (e.g. purchase invoices). You can always ask us to interrupt the promotional activities addressed to you, for which we store your data for a maximum period of 24 months of your subscription to the service.
Third parties, which may process your data:
To perform our on-line activity, we need to engage the services of third parties to host applications communicate with customers, manage e-mails, etc. We ensure you that this cooperation takes place with the best operators on the market providing this kind of services. We share your data with them only when necessary to ensure the maximum functionality of our services and in compliance with the security measures and the good practice described in this privacy policy.
For further information, contact us at e-commerce@leopizzo.com.
Thank you!
Thank you for reading this privacy policy. We tried to make it simple, clear and transparent. However, we can always better ourselves: if you have any suggestions feel free to contact us at ecommerce@leopizzo.com.
This privacy policy might be subject to changes in the future: we will inform you of any alteration via e-mail, in order to have broader control on your data.